F.A.Q.

Websites

Where are your servers located?

In the USA and Australia. You have a choice.

How much does a website cost?

From $700. This includes one year’s hosting. For example the BE Designs website came in at just under $1500. If you have all your materials (photos and text) ready $700 is possible. For an eCommerce website such as Atlantis Water or Details Handbags you are looking at about $3000-$6000.

Are email addresses included?

Yes

What kind of support do you provide?

It is 24/7 and for routine maintenance (backups and updates to software) there is no fee. For adjustments and changes the fee is $65/hour. Many changes only take minutes so one hour buys a lot of changes.

I only need a personal website, how much does this cost?

Hosting is $99 per year and email addresses are included. Any work or assistance would be at the $65 per hour rate. So if it is only a few pages the one off fee for creation and setting up could easily be under $100

Are there any hidden fees?

No. There is a recurring annual fee of $150 for a business website and $240 for a website with shopping cart and ePayment Gateway (for credit cards)

 

Computer Service & Support

What is your hourly rate?

$75/hour. For jobs over one hour, free pickup and delivery is included. Most jobs average slightly over an hour. (automated processes such as benchtesting or file cleanup are not included in the hourly rate). Only actual physical work is charged.

Is there a callout fee?

Only if a job is under one hour. The fee is $35.